20 - What happened to Tivo? With Robin Hayes

<p>All right! You guys are in for a treat!&nbsp;</p> <p>In this episode, I talked with an OG designer from Silicon Valley, Robin Hayes.</p> <p>Back in the day, he worked on a little thing called TiVo, helping design one of the most iconic user experiences in the history of our profession and helping TiVo become one of the first brands that had a reputation for good CX (which wasn't very common back then).</p> <p>We talk about the rise and fall TiVo and discuss what happens when you nail the user experience and the company no longer wants to innovate.</p> <p>We then discuss his pivot from engineering to UX because of the lack of rigor from a designer that worked with him. He holds over two decades of experience working at Samsung's UX lab, consulting for VR companies and is now an indie VR game developer making &nbsp;Oculus VR games.</p> <p>So take notes. He shares a ton in this episode.</p> --- This episode is sponsored by · Anchor: The easiest way to make a podcast. <a href="https://anchor.fm/app">https://anchor.fm/app</a> --- Send in a voice message: https://anchor.fm/thewayofproductdesign/message