178. Protecting Your Time by Gating Your Email Inbox

<p>In the face of ever-increasing digital noise and pollution, we need solutions …</p> <p>and today’s guest has been hard at work on one based on these three beliefs …</p> <p>1. You should determine how people can reach you.</p> <p>2. You should decide what your attention is worth - and who benefits.</p> <p>3. Charging unknown senders a small cost leads to better connections.</p> <p>To help us take back control of our attention, our guest, <a href="https://www.linkedin.com/in/amowat/">Andy Mowat</a>, serves as founder and CEO (Chief Email Officer) at <a href="https://www.linkedin.com/company/gated/">Gated</a>.</p> <p>What we discussed:</p> <ul><li>Defining customer service</li> <li>The problem of digital pollution</li> <li>Limiting access to and monetizing our attention for the benefit of nonprofits</li> <li>The manifesto and shared belief</li> <li>The value of higher education &amp; alternatives</li> </ul> <p><em>Subscribe, listen, and rate/review the Customer Experience Podcast on </em><a href="https://itunes.apple.com/us/podcast/the-customer-experience-podcast/id1453581989"><em>Apple Podcasts</em></a><em>, </em><a href="https://open.spotify.com/show/6dv6SvwyqOI02pjzJ8srQq"><em>Spotify</em></a><em>, </em><a href="https://play.google.com/music/listen?u=0#/ps/Ib4mg6ojo5rlrqjdjcdg6oiyx3q"><em>Google Play </em></a><em>or </em><a href="https://podcasts.google.com/?feed=aHR0cHM6Ly9jdXN0b21lcmV4cGVyaWVuY2Vwb2RjYXN0LmxpYnN5bi5jb20vcnNz&amp;hl=en"><em>Google Podcasts</em></a><em>, and find more episodes on our blog.</em></p> <p><em>Listening on a desktop &amp; can’t see the links? Just search for The Customer Experience Podcast in your favorite podcast player.</em></p>