#17 - MIKE JEACOCK

<p>Today, Tony is joined by Mike Jeacock, someone that he has known for over 25 years and who was instrumental in getting Tony involved in change and transformation.  This is an entertaining episode full of anecdotes and insights that deliver real value - enjoy the show.</p> <p class="_04xlpA direction-ltr align-start para-style-body">00:59 - The Sliding Doors moment</p> <p class="_04xlpA direction-ltr align-start para-style-body">02:59 - The importance of culture</p> <p class="_04xlpA direction-ltr align-start para-style-body">04:57 - How would you define transformation?</p> <p class="_04xlpA direction-ltr align-start para-style-body">05:41 - Leaders need to be enablers</p> <p class="_04xlpA direction-ltr align-start para-style-body">06:25 - Performance management has to include the 'how you do it' element</p> <p class="_04xlpA direction-ltr align-start para-style-body">06:59 - All of your support services need to be involved in the transformation</p> <p class="_04xlpA direction-ltr align-start para-style-body">07:21 - People don't care about what I know, until they know that I care!</p> <p class="_04xlpA direction-ltr align-start para-style-body">07:39 - 10 years experience or 1 years experience used for the last 10 years?</p> <p class="_04xlpA direction-ltr align-start para-style-body">08:49 - IT is an enabler</p> <p class="_04xlpA direction-ltr align-start para-style-body">09:51 - The 'Sin' of workarounds</p> <p class="_04xlpA direction-ltr align-start para-style-body">12:51 - Change the people or change the people</p> <p class="_04xlpA direction-ltr align-start para-style-body">13:57 - A core of 'will do' people is essential</p> <p class="_04xlpA direction-ltr align-start para-style-body">14:27 - Make people feel appreciated</p> <p class="_04xlpA direction-ltr align-start para-style-body">17:59 - Passionate people are great in transformations</p> <p class="_04xlpA direction-ltr align-start para-style-body">18:24 - Are 'soft skills' really soft?</p> <p class="_04xlpA direction-ltr align-start