161. Keeping Pace with Transformation in Banking & Insurance

<p>Transformation is Both a Journey and a Destination</p> <p>.</p> <p>Transformation might be a buzz word today but intelligent automation is playing a key role on the journey and proving to be a competitive differentiator as well. On this podcast, Xina Seaton speaks with Alastair Robertson, Head of Continuous Improvement, Automation &amp; Predictive Analytics at Zurich Insurance Company Ltd and Abhi Kadian, Head of Robotics &amp; Intelligent Automation Services at Westpac Banking Corporation to explore how they and other <a href="https://www.blueprism.com/customers/">Blue Prism clients</a> are activating their digital workforce to meet business needs and delight their teams and customers.</p> <p>.</p> <p>Here’s what we talked with Ally and Abhi about:</p> <p>* What transformation means to the business within Zurich and Westpac</p> <p>* The journey through modernization, optimization to market differentiation</p> <p>* Managing maturity of different business units on their intelligent automation evolution</p> <p>* The importance of executive buy-in but true adoption comes after a breakout moment and cultural shift</p> <p>.</p> <p>To ensure that you never miss an episode of <em>Transform NOW</em>, be sure to subscribe!</p>