158: Customer Success Enablement to Assure Customer Value, Retention and Growth w/ Jess Lovell (SPINS)

<p>When you launch a new Customer Success organization, and go from a team of 9 to over 50 in less than two years, you must be doing something right, and certainly have some important lessons to share.</p> <p>In this interview with Jessica Lovell, VP of Customer Success for SPINS, a leading wellness-focused data technology company, we discuss the challenges in creating and growing a new customer success organization, how to best enable the team and measure for success, and important lessons&nbsp; learned along the way..</p> <p><a href="https://www.linkedin.com/in/jessica-lovell-b1822133/" target="_blank">https://www.linkedin.com/in/jessica-lovell-b1822133/</a></p> <p>#customersuccess #salesenablement #RealizedROI</p>