156. An Actor’s Guide to Authentic Videos w/ Julie Hansen

<p>If you’ve been on a video call lately (and hasn’t everyone?), you’ve probably noticed how disengaged, distracted, or disconnected everyone is.</p> <p></p> <p>This is partly because we’re all operating under the mistaken belief that virtual and in-person are one and the same, except that one just has a camera. Not so.</p> <p></p> <p>In this episode of our<a href="https://bombbomb.com/book/" target="_blank"> Human-Centered Connection</a> expert series, <a href="https://www.linkedin.com/in/stephenpacinelli" target="_blank">Steve Pacinelli</a> and I interview <a href="https://www.linkedin.com/in/juliehansensalestraining" target="_blank">Julie Hansen</a>, Founder and Sales Presentation Expert at <a href="https://juliehansen.live/" target="_blank">Performance Sales and Training</a>, about video skills for virtual communication excellence.&nbsp;</p> <p></p> <p>Julie talked with us about:</p> <ul> <li>How much influence sales has over customer experience</li> <li>Why video skills are like acting skills</li> <li>How to speak to a virtual group as if they’re an individual</li> <li>What best video practices are</li> <li>How to improve your video presence over time</li> </ul> <p></p> <p>Subscribe, listen, and rate/review the Customer Experience Podcast on <a href="https://itunes.apple.com/us/podcast/the-customer-experience-podcast/id1453581989" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/6dv6SvwyqOI02pjzJ8srQq" target="_blank">Spotify</a>, <a href="https://play.google.com/music/listen?u=0#/ps/Ib4mg6ojo5rlrqjdjcdg6oiyx3q" target="_blank">Google Play</a> or <a href="https://podcasts.google.com/?feed=aHR0cHM6Ly9jdXN0b21lcmV4cGVyaWVuY2Vwb2RjYXN0LmxpYnN5bi5jb20vcnNz&hl=en" target="_blank">Google Podcasts</a>, and find more episodes on our blog.</p> <p></p> <p>Listening on a desktop &amp; can’t see the links? Just search for the Customer Experience Podcast in your favorite podcast player.</p> <p></p>