15: The Waffle House Index

<p>When a disaster hits the South, chances are the local Waffle House will be back open in no time. The 24-hour breakfast chain is so good at responding to storms that FEMA uses it to determine where to deploy disaster aid. How does Waffle House get up and running so quickly? PLUS: Customer Service takes on Heinz and the mystery of the 57 Varieties.</p>