#138 - Jo Moon of South Hams Self Storage

<p>Jo Moon is the General Manager of South Hams Self Storage Ltd. An experienced General Manager with a demonstrated history of developing and maintaining storage facilities.  </p> <p>Skilled in Operations, Sales, Management, and systems. With a  strong customer service professional with a passion for my industry.  </p> <p> </p> <p><strong>On today’s podcast:</strong>  </p> <div dir="auto"><span class="gmail_default">​</span>4:23 - Getting to know Jo Moon        </div> <div dir="auto"> </div> <div dir="auto">5:51 – How did Jo get into the Self Storage Industry  </div> <div dir="auto"> </div> <div dir="auto">7:07 – Jo shares her experience in the restaurant industry  </div> <div dir="auto"> </div> <div dir="auto">9:53 – About Totnes & Dartington Self Storage  </div> <div dir="auto"> </div> <div dir="auto">11:05 – How Covid19 affected Jo and her business  </div> <div dir="auto"> </div> <div dir="auto">15:21 - What did Jo expect this year for the industry  </div> <div dir="auto"> </div> <div dir="auto">17:05 – Jo talks about offers  </div> <div dir="auto"> </div> <div dir="auto">20:05 – Displaying price on the website  </div> <div dir="auto"> </div> <div dir="auto">21:55 – Where does Jo advertise  </div> <div dir="auto"> </div> <div dir="auto">25:25 – Dean thanks the sponsors of today’s episode, Janus International Europe.  </div> <div dir="auto"> </div> <div dir="auto">34: 41 - The KPI's Jo looks at  </div> <div dir="auto"> </div> <div dir="auto">36:23 – Jo gave a bit of advice to Self Storage owners</div> <div dir="auto"> </div> <div dir="auto">37:10 – One tip from Jo to improve the sales process  </div> <div dir="auto"> </div> <div dir="auto">39:03 – Jo talks about insurance for the self-storage  </div> <div dir="auto"> </div> <div dir="auto">41:26 – Jo's advice to her younger self</div> <div dir="auto"> </div> <div dir="auto">44:32 – Quick Fire Round – Five Questions for Fun     </div> <p> </p> <p>Book Mention: How to Own the Room - <a href= "https://www.amazon.com/How-Own-Room-Brilliant-Speaking/dp/1787631125">