131: Managing Difficult Conversations, Roberta Matuson, Author

<p>Our guest today wrote a fantastic book that will help you to build more empowered conversations as you rise through the sales organization or the company in general. Roberta Matuson is the author of "Can We Talk: Seven Principles for Managing Difficult Conversations at Work" Roberta and I had a rousing conversation and you'll find some gems to take away if you want to be a better, more effective communicator. </p>