125. 5 Layers to Building a Culture of Retention: Gratitude & Community

<p>What does it feel like when you belong?</p><p>It's not always easy to put into words, but when you know, you <em>know</em>.</p><p><br></p><p>Think about what it's like to go to the mall. Each of its stores has a unique environment and style that appeal to different types of people—you won't find the same crowd in Abercrombie &amp; Fitch as you would in Old Navy.</p><p><br></p><p>The reason for that has to do with belonging.</p><p><br></p><p>Even if you can't explain why, you feel drawn to certain stores over others because in some way, they make you feel like part of a community—one that welcomes you in without judgment.</p><p><br></p><p>It's an experience that many leaders have had at our Summit of Excellence, including Sheila Smozynski. At last year's event, Sheila was deeply moved by the connection she felt with other owners and directors:</p><p><br></p><p><em>"This room is a safe space. I feel so supported! People shared hard things at the table, and there were tears. I feel I can relate, and most importantly, I belong here! I can share my story because no one will judge me. Chanie created an energy in the room where we all just want to connect and build relationships."&nbsp;</em></p><p><br></p><p>Feeling like you belong is a powerful experience. It has the potential to make or break the way you feel about an entire community of people.</p><p><br></p><p>And that's exactly why it's so important that you nourish a sense of belonging among your staff.</p><p><br></p><p>Creating a culture of community in your center not only supports the health and well-being of your staff, but it also makes them want to <em>stay</em>—which is what so many owners and directors need during a time when staffing is such a hot topic within the early childhood education space.</p><p><br></p><p>In this week's podcast episode, I'm diving into the first of a multipart series on building a culture of retention within your center.&nbsp;</p><p><br></p><p>To begin, I'm focusing on the role of gratitude and community in creating an environm