12. ResearchOps (feat. Kara Pernice, Sr. VP at NN/g)

<p>One might think user research gets easier when there are more people available to do it; but managing research initiatives at scale can be a difficult task in itself. In this episode, Kara Pernice, Senior VP at NN/g shares her experience and insights about managing UX research operations.</p> <p><a href="https://nngroup.com/people/kara-pernice ">Kara Pernice's Articles and Videos</a> (NN/g bio)&nbsp;<br> </p> <p><strong>NN/g courses and articles referenced in this episode:</strong></p> <ul> <li><a href="https://www.nngroup.com/training/course/3396/researchops/">ResearchOps</a> (UX certification course)&nbsp;</li> <li><a href="https://www.nngroup.com/articles/research-ops-101/">ResearchOps</a> (article)&nbsp;</li> <li><a href="https://www.nngroup.com/articles/research-repositories/">Research Repositories for Tracking UX Research and Growing Your ResearchOps</a> (article)&nbsp;</li> <li><a href="https://www.nngroup.com/articles/design-systems-101/">Design Systems 101</a> (article)</li> <li><a href="https://www.nngroup.com/courses/scaling-ux-design-and-user-research/ ">DesignOps</a> (UX certification course)&nbsp;</li> </ul> <p><br></p> <p><strong>Research repository tools mentioned:</strong></p> <ul> <li><a href="https://dovetailapp.com/">Dovetail</a></li> <li><a href="https://consider.ly">Consider.ly</a></li> <li><a href="https://airtable.com/">Airtable</a>&nbsp;</li> </ul> <p><br></p> <p><strong>Other ResearchOps pioneers and communities:</strong></p> <ul> <li><a href="https://kate-towsey.medium.com/">Kate Towsey's Work</a> (articles on Medium)</li> <li><a href="https://medium.com/researchops-community/leveling-up-your-ops-and-research-a-strategic-look-at-scaling-research-and-ops-eec38133f7cc">Leveling up your Ops and Research — a strategic look at scaling research and Ops</a> (by Brigette Metzler)</li> <li><a href="https://researchops.community/">ResearchOps Community</a> (and <a href="https://researchops-community.slack.com">Slack channel</a>)</li> </ul> <p><br></p> <p><strong>...and if y