116: How to Leverage Call Centers with Richard Blank

<p><span style="font-weight: 400;">How to Leverage Call Centers with Richard Blank</span></p> <p><span style="font-weight: 400;">Today, we are delighted to be speaking with Richard Blank, the CEO of Costa Rica’s Call Center! </span></p> <p><span style="font-weight: 400;">Richard has had an amazing journey! In this episode, he talks about call centers, sales, people retention, life, and entrepreneurship. He explains how to leverage call centers to connect better with your customers and grow your business. </span></p> <p><span style="font-weight: 400;">We hope you enjoy listening to today’s conversation with Richard Blank!</span></p> <p><strong>Bio:</strong></p> <p><span style="font-weight: 400;">Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. </span></p> <p><span style="font-weight: 400;">At the beginning of the new millennium, Mr. Blank relocated to Costa Rica to train employees for one of the larger call centers in Central America. </span></p> <p><span style="font-weight: 400;">By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, Richard has successfully prepared and managed over 10,000 of the finest telemarketers in the country for the past twenty-one years. </span></p> <p><span style="font-weight: 400;">In addition, he has earned the reputation of running a school for telemarketing and is often sought after for private training sessions and consultations. </span></p> <p><span style="font-weight: 400;">Mr. Richard Blank holds a Bachelor’s degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students who plan on majoring in a world language at the university level. </span></p> <p><span style="font-weight: 400;">Per Gamification,