103: The Success Equation

On this solo episode, Stacey is talking about the client relationship, how you should show value, and shares a personal customer service story. Key Takeaways: -The client relationship doesn't end after the first sale, it begins there. -Always live up to your promises. -Own your mistakes. Tweetable Quotes: "Continually ask yourself what you can do to be better for your ideal client." -Stacey O'Byrne "I promise you, your clients care more about their problems than yours." -Stacey O'Byrne "Remove every excuse that prevents you from being the solution your client needs." -Stacey O'Byrne "COVID has positioned people with excuse after excuse." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage Schedule a 15 minute call with Stacey:http://pivotpointadvantage.com/talktostacey ( http://pivotpointadvantage.com/talktostacey) If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out:http://pivotpointadvantage.com/iwantsuccess ( http://pivotpointadvantage.com/iwantsuccess)  Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals:https://facebook.com/groups/sellwithoutselling ( https://facebook.com/groups/sellwithoutselling)