103: How To Apologize Part 2 - Leadership Team

<p><span style="font-weight: 400;">We are cracking the code of that driven mind. Last week, I talked about apologizing to a frontline team or team member. However, in today’s episode, I will focus on how to apologize when it involves a leader in the business or the entire leadership team. Sometimes leaders have a different exposure and an overall understanding of the different working components than a frontline team member. That’s why I’ll be sharing six steps you can put into practice when you apologize to a leader or leadership team.</span></p> <p><span style="font-weight: 400;">Let’s dive into the second part of how to apologize!</span></p> <p><strong>[00:01 - 02:52] Opening Segment</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">An overview of how to apologize: the leadership team</span></li> <li style="list-style: none; display: inline;"> <ul> <li style="font-weight: 400;" aria-level="2"><span style= "font-weight: 400;">Areas you should go deeper with your leadership team or a specific leader</span></li> </ul> </li> </ul> <p> </p> <p><strong>[02:53 -15:36]  How To Apologize Part 2 - Leadership Team</strong></p> <p> </p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">I want  to share six different steps to apologize</span></li> <li style="list-style: none; display: inline;"> <ul> <li style="font-weight: 400;" aria-level="2"><span style= "font-weight: 400;">Understanding “why” you want to apologize</span></li> <li style="font-weight: 400;" aria-level="2"><span style= "font-weight: 400;">Setting an intention</span></li> <li style="font-weight: 400;" aria-level="2"><span style= "font-weight: 400;">Taking full ownership and responsibility</span></li> <li style="font-weight: 400;" aria-level="2"><span style= "font-weight: 400;">Sharing deep from the heart the possible reasons</span></li> <li style="font-weight: 400;" aria-level="2"><span style= "font-weight: 400;">Checking in with yourself</span></li> <li style="font-weight: 400;"