1. What is UX, anyway? (feat. Dr. Jakob Nielsen, the usability guru)

<p>Nielsen Norman Group is celebrating its 22nd anniversary by launching our very own NN/g UX Podcast. Join host Therese Fessenden as she interviews NN/g co-founder Dr. Jakob Nielsen on the most important questions about our industry: What really is "user experience," anyway? And what is the state of UX now, compared to when NN/g started 22 years ago?&nbsp;</p> <p><strong>Resources Cited in this Episode:</strong></p> <ul> <li><a href="https://www.nngroup.com/articles/definition-user-experience/">The Definition of User Experience</a> (article)</li> <li><a href="https://www.nngroup.com/articles/wap-mobile-phones-field-study-findings/">WAP Mobile Phones Field Study Findings</a> (article)</li> <li><a href="https://www.nngroup.com/videos/describing-ux-family-and-friends/">Describing UX to Family and Friends</a> (3-min video)</li> <li><a href="https://www.nngroup.com/articles/usability-101-introduction-to-usability/">Usability 101: Introduction to Usability</a> (article)</li> <li><a href="https://www.nngroup.com/articles/ux-vs-cx/">User Experience vs. Customer Experience</a> (article)</li> <li><a href="https://www.nngroup.com/people/jakob-nielsen/">Jakob Nielsen's Profile, Articles, and Videos</a></li> </ul>