094 Garrett Marshall, Paul Bedford, & Mike Leveque: Dealing With The Coronavirus

<p>This week, on the Fitness + Technology podcast, host Bryan O'Rourke welcomes special guests from across the industry in wake of the coronavirus pandemic. As leading thinkers and experts in fitness and club operations, listeners will hear their foresight into the future and how you can stay prepared in this time of uncertainty. The upcoming podcasts will be a series of interviews we hope will be of value to you as this situation unfolds. If there is anything we can do for you, please reach out @bryankorourke or at <a href= "mailto:bryankorourke@gmail.com.">bryankorourke@gmail.com.</a></p> <p><br /> Please know, we will get through this. We wish everyone the best.</p> <p><br /> Interview 1: Bryan is with Garrett Marshall, Leading Business Developer, Strategist, & Innovator of Xponential Fitness in Irvine, California. This chain has over 1,800 facility locations and an 8 brand network.</p> <p><br /> <span style="text-decoration: underline;">One Powerful Quote: </span><br /> 8:47: “We did make a deliberate decision to not over communicate and stick to a 48-hour schedule, so that we could be more formally prepared, and you know, not having the team speaking from a unified place.”</p> <p><br /> <span style="text-decoration: underline;">Bullet Points (w/ timestamps)</span> - Highlighting key topics discussed:<br /> 4:40: Bryan asks Garrett about his current situation and how he’s dealing with the impact. Garrett illustrates how transparent his executive team communicates and how they prepared for probable scenarios with staff/members being exposed and closing locations. He says they have taken the simplistic approach and are trying to meet members halfway.</p> <p><br /> 8:05: Bryan inquires with Garrett as to when his management knew they had to prepare a communication plan around the coronavirus. Garrett says they had an internal discussion and monitored the scope of the situation to see its severity. He says, with the constant stream of new information, he and his team decided to implement 48-hour updated talks to