093 - Care and Feeding of Clients with Kaitlyn Beagley

<p dir="ltr">For the last episode of Season 2, we have none other than our own Kaitlyn Beagley, Client Coordinator extraordinaire at Allison Tyler Jones Photography. Since her start with ATJ in 2021, Kaitlyn has taken the client experience to a new level and continues to amaze me with her creative ideas that make every client feel special and confident.</p> <p dir="ltr">In our conversation today, we talk about a wide range and variety of ways we surprise and delight our clients at ATJ. Many of these initiatives are super simple to implement and can make a world of difference in the client experience.</p> <p dir="ltr">In this episode, you’ll learn:</p> <ul> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">Ways to make clients feel special with VIP treatment</p> </li> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">Initiatives that get clients back in the door without feeling pressured</p> </li> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">How to create a memorable experience for the whole family<strong><br /></strong></p> </li> </ul> <p> </p> <p dir="ltr"><strong>Here’s a glance at this episode:</strong></p> <ul> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">[2:05] - Kaitlyn started working with ATJ in 2021 but began as a client.</p> </li> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">[3:07] - When she began working in the studio, she thought she had a good idea of what the process was like, but she learned what happens in the background.</p> </li> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">[4:35] - Kaitlyn describes the learning experience when it comes to calling clients to get them back in for portraits.</p> </li> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">[6:11] - The main challenge for Kaitlyn is discussing scheduling with some clients who don’t realize the value of their own time.</p> </li> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">[7:40] - One way Kaitlyn goes the ext