055: How To Handle An Underperforming Team Member

<p><span style="font-weight: 400;">In today’s episode, I am talking about how to identify when a team member is underperforming. As a service provider, there will likely come a time when you have to deal with a team member who is underperforming. This is actually an opportunity for you… You might be wondering, how is that? Underperforming team members in your business can be a symptom of a bigger problem. </span></p> <p><span style="font-weight: 400;">You’ll learn what steps you can take when you notice underperformance, and how to get to the root cause of the issue - things like communication errors, unclear expectations or confusion about a project. These things can actually help you to see which processes in your business need more attention. I also touch on how navigating these challenges can help you to develop better leadership skills as a business owner. </span></p> <p><strong>What’s in this episode:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">What it looks like for a team member to be underperforming</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Why you need to take time to assess and analyze your systems during this process</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Steps to take when you notice a team member is underperforming</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Why Nicole challenges the statement, “hire slow, fire fast”</span></li> </ul> <p><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;">For full show notes, resources, and links, head to</span> <a href= "https://nicolejacksonmiller.com/012"><span style= "font-weight: 400;">https://nicolejacksonmiller.com/015</span></a></p> <p> </p> <p><span style="font-weight: 400;">Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY:</span> <a href= "http://nicolejacksonmiller.com/agency"><span style= "font-weight: 400;">nicolejacksonmiller.com/ag