020: Building Pipelines, the Hard Market and Business Planning - Brendan McManus

<p>On today's episode, we’re chatting to CEO of PIB Group, Brendan McManus. Brendan has over 42 year’s experience at senior level across both insurance and broking. Brendan shares with us his varied career history and talks to us about some of the challenges he’s faced. We also discuss why Brendan thinks it’s important to have both long term and short term planning in place and how he thinks the economy will recover from the pandemic.</p> <p>LEARNING OBJECTIVES:</p> <ul><li>The lockdown has made insurance industry businesses more efficient and better serviceable with technology and improved processes.</li> <li>Starting with the end in mind is how you write a convincible, achievable and compelling plan.</li> <li>Having a solid business based on culture allows entrepreneurial people to get back to what they’re good at which is focusing on clients.</li> <li>There’s a big difference between insurance and broking rather than just being one sector. One sells a product, the other sells a service.</li> <li>The great thing about the insurance broking sector is the immediacy. The sector can do something today that will improve results.</li> <li>A question we should continuously ask ourselves when planning is: ‘’what do I need to do today to achieve my long term goal?’’.</li> <li>Since the pandemic, our attitude both in work and personal life, to technology has changed dramatically and traditional working environments will be a thing of the past.</li> </ul> <p>BEST MOMENTS:</p> <p>‘’…having a plan and sticking to it has always been a core part of how I've managed myself really, I think you have to be driven by something. My drive is always write a plan and stick to it. Could you say you're going to do something by the end of 2019? …You get up in the morning and you say, what am I going to do today that gets me to that plan in 2019? You don't wait till the end of 2019, the last quarter, and start acting on it, you do it every day.’’</p> <p>‘’…our whole goal has been to take the administration and the management an