015 - Strengthening Relationships One Protein Shake at a Time with Marlboro & Milford Nutrition

<p>Who said you can’t have your shake and drink it too?!</p> <p>Our guests this week are James and Crystal Lozano, owners of Marlboro &amp; Milford Nutrition. While James and Crystal handcraft guilt-free coffee, shakes, and smoothies, it’s no secret that their key ingredient is community. The Lozanos have cultivated a culture based on the customer’s needs and building strong relationships with each returning guest.</p> <p>James and Crystal share with us how they have persevered through COVID-19 and the “secret sauce” behind their loyal customers. We discuss the importance of giving customers the option to choose the best product for their needs and the transparency behind their colorful menu. Crystal shares with us how they meet every customer at the door, even after closing time, to ensure the best service. James also shares with us how there is no problem too big to solve. And that there is always a solution, no matter how big the problem.</p> <p>Whether you’re looking for the best pre-workout before hitting the gym or needing a caffeine boost during a mid-day slump, Marlboro &amp; Milford Nutrition has got you covered!<br> <br> <strong>Topics Discussed:</strong></p> <ul> <li>Building relationships &amp; cultivating a strong community through protein shakes</li> <li>Creating a fun, healthy, and positive atmosphere people can connect with</li> <li>The power of social media during a global pandemic</li> <li>Giving customers the opportunity to choose the best product for them</li> <li>Dispelling myths &amp; misconceptions about “healthy” smoothies</li> <li>Why Customer Satisfaction is essential to brand recognition</li> </ul> <p><strong>Connect with Marlboro &amp; Milford Nutrition</strong></p> <ul> <li>Facebook (Marlboro): <a href="https://www.facebook.com/marlboroughnutrition"><u>https://www.facebook.com/marlboroughnutrition</u></a></li> <li>Facebook (Milford): <a href="https://www.facebook.com/Milford-Nutrition-104082564619295/?ref=page_internal&amp;amp%3Bpath=%2FMilford-Nutrition-104082564619295%