015: Marise Kumar Leads at the Macro and Individual Levels

<p>I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 15, Marise Kumar discusses insights about the leadership at the c-suite and senior executive level. In her stories, she explains a Montessori value, her experience leading at Whirlpool and Lowe’s, and counsels us to connect and believe in the people we serve.</p> <p><strong>00:00 Prologue: From Product Development to Customer Experience</strong></p> <p>When I think of customer experience, Marise comes to mind. Through C2B Strategies, a business that she founded, Marise helps global and local organizations, for-profit and nonprofit, create customer-centric business plans by strengthening their value proposition, customer experience, omnichannel marketing, and product development.</p> <p><strong>01:12 Part 1: Montessori and the Leadership Category</strong></p> <p>Leadership isn’t considered only at the executive and managerial levels. Anyone can practice leadership from the perspective of your role and relationship within a group. Marise tells a story about discovering how a Montessori school values leadership.</p> <p><strong>05:58 Part 2: Unreasonable Confidence</strong></p> <p>With two examples, Marise illustrates how to behave at the c-suite level to achieve substantial change.</p> <p><strong>25:42 Part 3: From Believing to the Extraordinary</strong></p> <p>Marise explains how the leadership principles of connecting with others and believing in others are crucial, especially when you are at the c-suite or executive levels.</p> <p>_________________________________</p> <p><strong>How You Can Support the Show</strong></p> <p>Unlabeled Leadership is a free service for people to learn about leadership. If you want to support the show, you can make a $0.99 donation. Your support reduces production expenses. <a href="https://anchor.fm/unlabeled-leadership/support">https://anchor.fm/unlabeled-leadership/support</a></p> <p>No transcript available (future enhancement)</p> <p><br></p> <p><strong>Episode links</stro