008: 4 Simple Things You Can do to Create a Stronger Patient Relationship

<p>When a patient has a health issue, before they call their healthcare provider, there’s a good chance that they’ve already turned to Google. Unfortunately, they’ve <em>also</em> probably learned that they’re going to die within the next 48 hours of a wide array of weird, random, and crazy diseases. There’s more misinformation than accurate information when it comes to health out there, and lots of it ends with your patient purchasing a boatload of low-quality supplements and wondering why they’re not improving. </p> <p>When the patient finally comes to see you, as an alternative medicine practitioner, they give you a barrage of symptoms, and you may think that it’s time to educate them about everything going on with their bodies and recommend <em>your</em> particular supplements. This strategy is all but guaranteed to fail, and it rarely leads to positive, lasting relationships.</p> <p>As clinicians, there are three simple things you need to do to win great patients: listen more than you speak, let them know they’re doing a good job, and provide them with action steps that don’t involve buying herbs, supplements, or tests. Today’s podcast is all about how to do exactly that - and why this strategy helps grow practices and produce better patient outcomes.</p> <p><strong>Gold Nuggets</strong></p> <ul> <li>What makes the internet such a dangerous place for patients - and why attempts at self-diagnosis almost never improve outcomes.</li> <li>Why so many clinicians fail to empathize with and honor their patients.</li> <li>How to approach a scared patient who has already jumped to the worst-case scenario and endangered their health by adopting strategies and supplements they read about online.</li> </ul> <p><span style="font-weight: 400;"><span style= "font-size: 14pt;"><strong>Get Today's Show Notes</strong></span></span></p> <p>To get access to today's show notes, including a transcript & links to all the resources mentioned, visit <a href= "https://www.rondanelson.com/8" target="_blank" rel= "noopener">RondaNelson