Scheduling Work Flow [THA 248]

https://www.youtube.com/watch?v=g3lTBngMcR4 Rachel Spencer (Shop Owner), Spencer's Auto Repair, Krum Texas Roddy Blaylock (Shop Foreman) Barton Automotive, Wadesville, IN Clint White has been passionately immersed in the Automotive Industry for over 25 years. He is a Service Advisor Coach & Shop Consultant with CWI and currently holds multiple ASE certifications. He began his career as a Technician at a local two-bay shop in 1995 and over the course of the next two and a half decades honed his sales, technical, and management skills while living in Washington & S.E. Idaho. During his journey, he has never stopped learning and has been blessed to work for and with those who value education, training, and coaching. In everything he does, Clint is focused on people and excellence! Whether it be coaching & training Service Advisors to sell with passion & integrity or working directly with Shop Owners to improve team accountability and streamline process implementation, Clint’s passion is to elevate the Automotive Industry across the nation to ensure every customer consistently receives the highest level of service. Contact Clint White http://coachclintwhite.com (HERE) Clint's Previous episodes https://remarkableresults.biz/?s=%22clint+white%22 (HERE) Key Talking Points Reality check-  The world around us has drastically changed yet many in our industry continue to operate as though it hasn’t. Replacement vehicles are significantly overpriced and inventory is severely limited. RESULT:  Customers MUST repair what they own and they know it! Technicians are in short supply and many shops are understaffed. RESULT: Same-day service is harder (or impossible) to deliver on, yet we keep trying? Parts are harder to find and slower to be delivered leaving Vendors stretched thin. RESULT:  Repairs take longer, especially when we choose to wait for the best quality parts. Sell correctly- have properly trained service advisors. Sell with confidence that it will be pushed back, don’