Digital asynchronous collaboration – using Engage

<p>In this episode, we return to the world of Digital Asynchronous Consulting Systems (DACS) and ponder how digital changes might be implemented in general practice during a time of chaos for the NHS, as it has its 75th Anniversary.</p> <p>We get a fake 5-year old’s opinion on DACS systems, before hearing from Michael Wong and Sandeep Singh from Engage Health Systems, who have developed a system called Engage Consult, a digital asynchronous consultation system (DACS), which is already in use in England but is new to Scotland. We covered the following ground in the conversation:</p> <ul><li>Why is Engage Consult a configurable digital asynchronous consultation system (DACS) that can be tailored to meet the specific needs of healthcare practices?</li> <li>How is collaboration with other services facilitated?</li> <li>How can implementation vary based on organizational structure, such as Primary Care Networks (PCNs) in England or a more practice-level focus in Scotland?</li> <li>What are the automation features for intelligent routing and assignment of patient requests?</li> <li>What is the integration with Vision and EMIS PC?</li> <li>How much will the system cost?</li> <li>How are implementation and support approached?</li> </ul> <p><a href='https://www.snughealth.org.uk/snug-members-day-2023/'>Video demonstrating the Engage Consult system from the SNUG Members Day 2023</a> (log in needed)</p> <p><a href='https://www.engagehealth.uk/'>Engage Health website</a></p> <p><a href='https://www.youtube.com/watch?v=XDuQ_4OT20I'>Technology Enabled Care explainer on DACS systems</a></p> <p><a href='https://www.historic-uk.com/HistoryUK/HistoryofBritain/Birth-of-the-NHS/'>The birth of the NHS</a></p> <p><a href='https://www.youtube.com/watch?v=kC4S13jcki4'>Summertime Blues – the Who</a></p>