Complaining & Apologizing

What's up guys! Welcome to Popodcastan, the number one podcast in the world. Hello! my name is Feri Budiman Syah from 2A Business Administration, Bandung State Polytechnic. In this first podcast I will discuss about Complaining and Apologizing. How to complain to a restaurant owner, how to apologize to customers, we will discuss it thoroughly. Happy listening!