Darren Harris

<div> <div>Darren Harris performed at the highest level for over 20 years, competing at two Paralympic Games in two different sports and become England’s most capped and most decorated blind footballer.</div> <div> </div> <div>In this episode we explore mindset and his research interviewing industry experts and high achievers who demonstrate a "minority mindset".</div> </div> <div> </div> <div>Darren tells us about the maths teacher who changed his life and inspires everything he does today.</div> <div> </div> <div>And also about an incident during last year's Professional Speaking Association conference when a hotel receptionist paid for a taxi to get to another hotel for him.</div> <div> </div> <div>Darren believes people often misunderstand how much money or time it costs to give a customer a good experience. But often it costs a little rather than a lot. It's about moving people emotionally, leaving them shocked or surprised.</div> <div> </div> <div>His favourite quote:</div> <div>"If it was easy, everyone would do it."</div> <div> </div> <div>The message Darren wants to leave the audience with is:</div> <div> </div> <div>"Imagine your business had its own fanatical fan base that tells the</div> <div>world about you without you even knowing. That's how to become a real minority in your industry."</div> <div> </div> <div> </div> <div>Links:</div> <div>LinkedIn</div> <div><a href= "https://www.linkedin.com/in/darrenharrisgb/">https://www.linkedin.com/in/darrenharrisgb/</a></div> <div> </div> <div>Website:</div> <div><a href= "https://darrenharrisgb.com/">https://darrenharrisgb.com/</a></div> <div> </div> <div>Exceeding Expectations links:<br /> <a href= "http://www.ExceedingExpectations.me">www.ExceedingExpectations.me</a><br /> <a href= "https://www.facebook.com/groups/ExceedingExpectationsPodcast/">Facebook Group</a><br /> <a href="http://twitter.com/TonyWinyard">Twitter</a><br /> <a href="http://uk.linkedin.com/in/tonywinyard">LinkedIn</a><br /> <a href= "https://www.youtube.com/channel/UCM4fdNYycZQD_SzPO2T