Adding Empathy to Communications - 7.7

<p><span style="font-weight: 400;">In our profession, We work with internal communications every day. However, in the midst of adjusting our strategies, we might be forgetting about having true interpersonal communication. Not just saying what someone wants to hear, but being honest and maybe even a little vulnerable with our words. Our guest for this week is Debra Roberts, President of the Relationship Protocol and a licensed clinical social worker. With her unique background, Debra shares the flaws she’s spotted in our current ways of communication, and the steps we can take to fix them.</span></p>