Chris Voss: Never Split the Difference

<p>Chris Voss's definitive playbook for any negotiation situation, by the <a href="https://en.wikipedia.org/wiki/Federal_Bureau_of_Investigation">FBI's</a> former lead hostage negotiator. </p><p>After a stint policing the rough streets of Kansas City, Missouri, <a href="https://en.wikipedia.org/wiki/Christopher_Voss">Chris Voss</a> joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders, and terrorists. <a href="https://geni.us/ChrisVoss">Never Split the Difference</a> takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.</p>