118 - Why do we keep getting communication so wrong?

<p class="MsoNormal">Did you know that, according to a Forbes (March 2023), only about a third of companies believe they communicate effectively?</p> <p class="MsoNormal"> </p> <p class="MsoNormal">In this episode, Rob and Ricky dive into the complex realm of communication, a skill so integral yet so frequently misinterpreted.</p> <p class="MsoNormal">They explore why most companies fail to communicate effectively and share some of the stumbling blocks hindering effective communication.  Consider this, when one individual errs, does everyone else receive a blanket message? We know this is not the best approach, so why does this keep happening?</p> <p class="MsoNormal">Ricky and Rob also delve into the human side of miscommunication.  Our emotions, ever a double-edged sword, often weave themselves seamlessly into our dialogues, clouding judgment and disrupting clear exchanges. Then there are assumptions – we all make them, but at what cost? Plus, we discuss the dangerous 'dance of ambiguity', where leaving things open to interpretation can spell disaster.</p>