It's all about the updates

<p>We tried out a new format in this episode. Instead of picking a deep dive topic and spending most of the time on that, we both had a lot of updates to give, so we spent the entire episode on that. Here are some of the topics we covered:</p><ul> <li>Rick finished a project for a consulting client that probably won't get used. He talked about how deflating that feels, and how managers should be careful when doing this to employees.</li> <li>Less Annoying CRM just received money through the PPP and we discuss what should be done with the extra cash that frees up.</li> <li>Rick is dissolving one of his businesses as of July.</li> <li>Tyler reached a better understanding of when optimizations are good (i.e. everyone benefits) vs. when they're bad (i.e. the company makes money but the customer experience becomes worse)</li> <li>Rick's business taxes are done and we discussed the value of having an accountant who understands your unique needs.</li> <li>Tyler is thinking about moving Less Annoying CRM's marketing site to Webflow. We discussed the merits of building web sites in-house vs. using a third-party platform.</li> <li>Rick is looking into analytics tools to help understand user behavior.</li> <li>College students have been reaching out to Rick asking about internships for Startup to Last.</li> </ul>