Trust & Credibility in Practice

<p>After discussing the theory of trust and credibility in Episode 4, we move on to the practice of trust and credibility: How do we build and maintain these two crucial communication qualities in difficult situations?</p> <p>The CODE for trust and credibility was developed by Dr. Vincent Covello, director of the Center for Risk Communication at Columbia University. The Center can be found at centerforriskcommunication.com.</p> <p>Find<i> Difficult Conversations: How to Discuss What Matters Most </i>at amazon.com.</p> <p>Jim Cirillo created the original music for WTSWTGT. Find him at jimiumgroup.com.</p> <p>CC Snetsinger created the original art.</p>