Never Split the Difference with Chris Voss #161

<blockquote> <p><strong>“You can never stop learning about understanding people.” — Chris Voss</strong></p> </blockquote> <p>Negotiation is a crucial skill in both business and life, but unfortunately many people do it poorly. In this episode, Brian interviews former FBI lead international kidnapping negotiator Chris Voss about the negotiation tools he has used to save lives and learns how these tools can be used in business to save deals! Based on emotional intelligence and human nature, these specific skills transcend culture, build trust and uncover the other side’s value system. If you want to nail negotiation, this podcast is a must!  </p> <p>Are you a <a href= "https://www.brianbuffini.com/podcast-interest-list.aspx" target= "_blank" rel="noopener noreferrer">Buffini Show Insider</a>? What are you waiting for? Join today to get the inside scoop on all things happening with The Brian Buffini Show.</p> <p> </p> <p><strong>Inspirational quotes from today’s podcast:</strong></p> <p>“Learning is the only sustainable competitive advantage for anybody.” — Chris Voss</p> <p>“There’s no natural born anything.” — Chris Voss</p> <p>“The person who wants to meet you in the middle is usually a poor judge of distance.” — Anonymous  </p> <p>“You can never stop learning about understanding people.” — Chris Voss</p> <p>“There’s always another insight.” — Chris Voss</p> <p>“If you get out of argument-based negotiations, your success sneaks up on you.” — Chris Voss</p> <p>“Don’t fight over pennies and you end up with dollars.” — Chris Voss</p> <p>“You don’t have to be combative to be a great negotiator.” — Chris Voss</p> <p>“You’ve got to keep the other side’s guard down.” — Chris Voss</p> <p>“You need the other side to hear themselves out loud.” — Chris Voss</p> <p>“Interested people are interesting.” — Anonymous</p> <p>“As we become less curious, we become less engaging and worse negotiators too.” — Brian Buffini</p> <p>“Curiosity is a positive frame of mind.” — Chris Voss</p> <p>“There’s a difference between being likeable