Ep. 9 - Task Mining

<p>This episode is a "semi follow-up" to the <a href="https://www.whatsyourbaseline.com/2021/10/episode-8-process-mining/" rel="noreferrer noopener" target="_blank">last episode</a>, where we talked about Process Mining - today's topic is Task Mining (aka Robotics Process Discovery).</p> <p>Task Mining will bring clarity into what your users do on a procedure level, and can give insights into what might cause a "spike" in your analysis, or fill the holes that you might have in a discovered / mined process (for example when there are manual steps or steps in a system that does not create a log file).</p> <p>In this episode we spoke about the following topics:</p> <ul> <li>What is task mining (vs. process mining)? What is the information that one gets from task mining?</li> <li>How to handle procedure-level in models</li> <li>The "Big Brother" fear that comes with task mining, and how this is mitigated</li> <li>Benefits of task mining</li> <li>Steps to a useful application of task mining (how to get to a good analysis)</li> <li>Hybridized setup of process and task mining - 5 steps to follow</li> <li>Velocity and throughput analysis (frequencies and times) as a way to identify improvement and (RPA) automation opportunities</li> <li>What/if analysis in a process/task mining tool vs. (proper) simulation in an architecture tool</li> <li>Technical integration of task and process mining tools; benefits of using BPMN in mining scenarios</li> <li>Experiences from a client project</li> </ul> <p><br></p> <p>Please reach out to us by either sending an email to <a href="https://hello@whatsyourbaseline.com/">hello@whatsyourbaseline.com</a> or leaving us a voice message by clicking <a href="https://anchor.fm/whatsyourbaseline/message">here</a>.</p> <p>The &nbsp;full show notes, including graphics, further links, credits, and transcript, are available at <a href="https://whatsyourbaseline.com/episode9" target="_blank">whatsyourbaseline.com/episode9</a>.</p>